IDD

1 The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

2 Consumer Credit Disclosure

Your Best Car Limited is a broker for finance and not a lender

• The lenders that we use are given first right of refusal. This is because these lenders will pay us a commission

for introducing you to them.

• This commission can be based on the amount you borrow or the vehicle you purchase.

• We will inform you of the amount of commission that we will earn in good time.

• We will require your consent to receive this commission.

You do not have to take our finance as it is available through other distributors. You can arrange funding for your vehicle elsewhere and it may be cheaper.

3 Who regulates us?

Your Best Car Limited is authorised and regulated by the Financial Conduct Authority. Your Best Car Limited’s FCA Number is 662539.

Your Best Car Limited’s permitted business is to act as a credit broker, not as a lender, for the introduction to a limited

number of lenders.

You can Check this on the FCA’s Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA

on 0800 111 6768.

4 What to do if you have a complaint

If you wish to register a complaint, please contact us: in writing Andrew Woolger, Your Best Car Limited, The Common, Sissinghurst, Cranbrook, Kent, TN17 2AF

by phone 01580 712115

by email [email protected]

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service

Reviews

5.0
  • Fantastic service from start to finish

    Fantastic service from start to finish

    Chris R
  • I have just purchased a car from this company. The vehicle presentation was absolutely perfect. The car had been fully valeted and detailed. ready for my inspection. The whole process was handled in a very friendly and professional manner and I would highly recommend this company to anyone looking f... Read More

    I have just purchased a car from this company. The vehicle presentation was absolutely perfect. The car had been fully valeted and detailed. ready for my inspection. The whole process was handled in a very friendly and professional manner and I would highly recommend this company to anyone looking for a quality used car.

    Karl P
  • Just bought a Discovery Sport from Your Best Car and couldn’t be happier. Worth the 100-mile trip! Josh was great—really helpful, no pressure, and made everything super easy. The car’s spot on. Definitely recommend!

    Just bought a Discovery Sport from Your Best Car and couldn’t be happier. Worth the 100-mile trip! Josh was great—really helpful, no pressure, and made everything super easy. The car’s spot on. Definitely recommend!

    Mitch E
  • The guys are amazing. I was very well looked after!

    The guys are amazing. I was very well looked after!

    John H
  • My experience purchasing a car from your best car, has been excellent from beginning to end. Shane, who handled the sale, was extremely professional, friendly, and helpful throughout the process, making everything smooth and straightforward. When purchased, a warning light appeared on the car and t... Read More

    My experience purchasing a car from your best car, has been excellent from beginning to end. Shane, who handled the sale, was extremely professional, friendly, and helpful throughout the process, making everything smooth and straightforward.

    When purchased, a warning light appeared on the car and this was dealt with promptly by Josh. His efficiency and attention to detail were outstanding. The team arranged collection of my vehicle, supplied a loan car while the issue was being resolved, and returned my car fully cleaned, with diesel which was a thoughtful extra touch.

    The level of service I received has been first-class and demonstrates the dealership’s genuine commitment to customer care. It is reassuring to know that support continues even after the sale is complete. I would have no hesitation in recommending this dealership to anyone considering buying a car.

    Carol P
  • Very professional and personable service, great knowledge, I felt well informed and well looked after. Highly recommended!

    Very professional and personable service, great knowledge, I felt well informed and well looked after. Highly recommended!

    Matt G
  • A really professional, friendly and helpful company

    A really professional, friendly and helpful company

    Lindsey S
  • Great service and willing to help

    Great service and willing to help

    Matt S
  • I'm not usually one to review, but the service offered by Shane and his team were genuinely first class. As a distance buyer, I relied upon their video advert and critical appraisal to give a good picture of the car. The detail Shane went into was above and beyond, and gave me enough confidence to p... Read More

    I'm not usually one to review, but the service offered by Shane and his team were genuinely first class. As a distance buyer, I relied upon their video advert and critical appraisal to give a good picture of the car. The detail Shane went into was above and beyond, and gave me enough confidence to put a deposit down over the phone. I took the train to collect the car later that week and was kindly picked up from the station by one of the team. On arrival, the car exactly, if not better than described and has so far been perfect. Hands down the best "dealer-style" buying experience I have ever had; their stock is fantastic and they treat you like a client, not just a customer. Thank you guys for all your help - it really is appreciated.

    R Boylin
  • Flawless process. Found our perfect car online through Your best car. From the first call to the collection of the car Josh kept us updated with info and videos of the vehicle so there were no hidden surprises. We picked up our new family car from their new premises in medmenham and we were not disa... Read More

    Flawless process. Found our perfect car online through Your best car. From the first call to the collection of the car Josh kept us updated with info and videos of the vehicle so there were no hidden surprises. We picked up our new family car from their new premises in medmenham and we were not disappointed. Thanks Josh and the YBC team ????

    R Maguire
Transport For London

Cars need to meet minimum emission standards when travelling in the Ultra Low Emission Zone (ULEZ) or the daily charge must be paid.

Minimum emission standards

Petrol: Euro 4
Diesel: Euro 6

The ULEZ will be enforced based on the declared emissions of the vehicle rather than the age. However:

Information from Transport For London

Check this car on the TFL website before purchasing: https://tfl.gov.uk/modes/driving/check-your-vehicle/