IDD

1 The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

2 Consumer Credit Disclosure

Your Best Car Limited is a broker for finance and not a lender

• The lenders that we use are given first right of refusal. This is because these lenders will pay us a commission

for introducing you to them.

• This commission can be based on the amount you borrow or the vehicle you purchase.

• We will inform you of the amount of commission that we will earn in good time.

• We will require your consent to receive this commission.

You do not have to take our finance as it is available through other distributors. You can arrange funding for your vehicle elsewhere and it may be cheaper.

3 Who regulates us?

Your Best Car Limited is authorised and regulated by the Financial Conduct Authority. Your Best Car Limited’s FCA Number is 662539.

Your Best Car Limited’s permitted business is to act as a credit broker, not as a lender, for the introduction to a limited

number of lenders.

You can Check this on the FCA’s Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA

on 0800 111 6768.

4 What to do if you have a complaint

If you wish to register a complaint, please contact us: in writing Andrew Woolger, Your Best Car Limited, The Common, Sissinghurst, Cranbrook, Kent, TN17 2AF

by phone 01580 712115

by email [email protected]

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service

Reviews

5.0
421 reviews
  • I'm not usually one to review, but the service offered by Shane and his team were genuinely first class. As a distance buyer, I relied upon their video advert and critical appraisal to give a good picture of the car. The detail Shane went into was above and beyond, and gave me enough confidence to p... Read More
    R Boylin

    I'm not usually one to review, but the service offered by Shane and his team were genuinely first class. As a distance buyer, I relied upon their video advert and critical appraisal to give a good picture of the car. The detail Shane went into was above and beyond, and gave me enough confidence to put a deposit down over the phone. I took the train to collect the car later that week and was kindly picked up from the station by one of the team. On arrival, the car exactly, if not better than described and has so far been perfect. Hands down the best "dealer-style" buying experience I have ever had; their stock is fantastic and they treat you like a client, not just a customer. Thank you guys for all your help - it really is appreciated.

    R Boylin
  • Flawless process. Found our perfect car online through Your best car. From the first call to the collection of the car Josh kept us updated with info and videos of the vehicle so there were no hidden surprises. We picked up our new family car from their new premises in medmenham and we were not disa... Read More
    R Maguire

    Flawless process. Found our perfect car online through Your best car. From the first call to the collection of the car Josh kept us updated with info and videos of the vehicle so there were no hidden surprises. We picked up our new family car from their new premises in medmenham and we were not disappointed. Thanks Josh and the YBC team ????

    R Maguire
  • I bought a beautiful BMW 545e from Your Best Car Kent. The whole process was seamless, the service from all employees was top-notch, and I could not fault them. Both Morgan and Jamie were very helpful and answered all of my questions portraying great product knowledge as well as not being pushy. I ... Read More
    Emraj C

    I bought a beautiful BMW 545e from Your Best Car Kent. The whole process was seamless, the service from all employees was top-notch, and I could not fault them.

    Both Morgan and Jamie were very helpful and answered all of my questions portraying great product knowledge as well as not being pushy. I could not recommend these guys any more.

    Emraj C
  • Friendly staff and a great selection of cars. What more could you ask for?
    Steven G

    Friendly staff and a great selection of cars. What more could you ask for?

    Steven G
  • Great service and a beautiful car. Thank you!
    Catherine P

    Great service and a beautiful car. Thank you!

    Catherine P
  • Brilliant service. I'm very happy with my experience. Smooth purchase and friendly staff.
    Seb M

    Brilliant service. I'm very happy with my experience. Smooth purchase and friendly staff.

    Seb M
  • I spoke to Morgan who helped me out. He is very knowledgeable and respectful and I would definitely recommend YBC Kent.
    Annabel G

    I spoke to Morgan who helped me out. He is very knowledgeable and respectful and I would definitely recommend YBC Kent.

    Annabel G
  • A really good selling experience after the referral through Motorway to Your Best Car Kent. First impressions of Andrew were good, he was very well-presented and polite. He conducted the sale of our car with the utmost professionalism. No haggling over price as our car was as described on the Motorw... Read More
    Debbie N

    A really good selling experience after the referral through Motorway to Your Best Car Kent. First impressions of Andrew were good, he was very well-presented and polite. He conducted the sale of our car with the utmost professionalism. No haggling over price as our car was as described on the Motorway site, there is no point in giving false impressions. He was a pleasure to deal with. If the selling experience is anything to go by then I would certainly recommend buying a car from Your Best Car.

    Debbie N
  • Absolutely superb service from Your Best Car Kent! I dealt with Andrew and can only describe the buying experience as wonderful. From start to finish the experience was a pleasure. Thank you!
    The Caravan Group

    Absolutely superb service from Your Best Car Kent! I dealt with Andrew and can only describe the buying experience as wonderful. From start to finish the experience was a pleasure. Thank you!

    The Caravan Group
  • The experience of selling my car to Your Best Car Kent was excellent. They could not have been more helpful.
    Alastair W

    The experience of selling my car to Your Best Car Kent was excellent. They could not have been more helpful.

    Alastair W
Transport For London

Cars need to meet minimum emission standards when travelling in the Ultra Low Emission Zone (ULEZ) or the daily charge must be paid.

Minimum emission standards

Petrol: Euro 4
Diesel: Euro 6

The ULEZ will be enforced based on the declared emissions of the vehicle rather than the age. However:

Information from Transport For London

Check this car on the TFL website before purchasing: https://tfl.gov.uk/modes/driving/check-your-vehicle/

Your Best Car accepts no responsibility for the accuracy of TFL's data and the consequences occurred